Privacy Policy

1. Introduction

This Privacy Policy describes how EXP Digital LLC (operating as Cachet) (“Cachet,” “we,” “us,” or “our”) collects, uses, and protects information about users of our platform at cachetclub.io and associated subdomains. Cachet is a personal branding and content platform where experts publish content, offer memberships, and grow their audiences.

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Service.

2. Data We Collect

We collect information you provide directly, including:

• Full name and display name
• Email address
• Phone number (if provided)
• Billing address (city, state, ZIP code, country)
• Payment method details (processed securely via Stripe — see below)
• Profile information you choose to add (bio, photo, social links, etc.)
• Content you publish on the platform

We also collect information automatically when you use the Service, including IP address, browser type, device type and operating system, referring and exit pages, pages viewed, and timestamps of activity.

Account Deletion

To request deletion of your account and associated personal data, email us at hello@cachetclub.io. We will process your request and delete your data within 30 days of confirmation, subject to any legal or contractual retention obligations.

3. Third-Party Service Providers

We share data with a limited set of trusted third-party service providers who help us operate the platform. Each provider has their own privacy policy governing their use of your data:

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related receipts and confirmations
• Send account-related notifications and platform updates
• Respond to your support requests and inquiries
• Monitor and analyze usage patterns to improve platform performance
• Detect and prevent fraud, abuse, and violations of our Terms of Service
• Send marketing communications (where you have consented)

5. Cookies & Analytics

Cachet uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small data files stored on your device that help us:

• Keep you logged in between sessions
• Remember your preferences
• Understand how users navigate the platform
• Measure the effectiveness of features and content

We may also collect analytics data including IP addresses, browser type, device type, internet service provider (ISP), referring URLs, pages visited, operating system, and session timestamps. This data is used in aggregate to improve the Service and is not used to personally identify you beyond what is necessary for security and fraud prevention.

You can control cookie behavior through your browser settings. Note that disabling cookies may affect the functionality of certain parts of the Service.

6. Email Communications

When you create an account, your email address is added to our mailing list. You will receive:

• A welcome email upon registration
• Account-related notifications (billing, security, policy updates)
• Marketing and promotional emails (where you have opted in)

You may opt out of marketing emails at any time by clicking the “unsubscribe” link included in any marketing email, or by contacting us at hello@cachetclub.io. Transactional and account-related emails cannot be opted out of while your account remains active.

7. Business Transitions

In the event that Cachet or EXP Digital LLC is involved in a merger, acquisition, asset sale, or other business transition, your personal data may be transferred as part of that transaction. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

8. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and secure data storage via our infrastructure providers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security against all threats.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications
• Request that we not process your data for direct marketing purposes

To exercise any of these rights, please contact us at hello@cachetclub.io. We will respond to your request within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on cachetclub.io and update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: